Contact Us

Whether you have spotted something we have got wrong, want to suggest a topic, or simply have a question about how this site works, our team is glad to hear from you. Messages from readers help keep our explanations of non GamStop casinos accurate and useful, so please do get in touch.

How to reach us

The easiest way to contact us is by email at info@ramspinfederation.co.uk. A short, clear subject line, such as "Correction: payment methods" or "Question about verification", helps us direct your message to the right person quickly.

What we can help with

• Corrections: if a detail about sign-up steps, deposit limits, identity checks, payment options, game ranges or bonus terms looks out of date, tell us where you saw it and what has changed. We check every report against the brand's own published information before updating anything.
• Feedback: tell us what was clear, what was confusing and what you would like explained in more depth.
• General site questions: how our pages are organised, how we source information, or how to find a particular guide.

What we cannot do

We are an independent information site, not a casino operator. We have no access to anyone's casino account and cannot help with deposits, withdrawals, bonus disputes, account closures or verification problems. For any of these, please contact the casino's own customer support directly, as only the operator can look into your account.

When to expect a reply

We read every message and aim to reply within a few working days. Queries that need us to double-check a brand's terms may take a little longer, but we will let you know if that is the case.

Your information

We only use the details you send us to respond to your enquiry, and you can read more about how we handle personal data in our privacy policy.

This site is intended for readers aged 18 and over. If gambling is causing you concern, free and confidential support is available from GamCare and BeGambleAware.